We recently published The Stage Two Code of Ethics on our website and wanted to add this meaningful content to our blog, as well.
Integrity Matters.
Stage Two believes that great product experiences, great messaging / positioning and great PR come from speaking authentically, not shrieking hyperbolically. We make our living building and promoting great consumer technologies and we believe deeply in integrity.
The first step in building great PR and Marketing strategies is working with exceptional clients whose work you can stand behind.
A great product must be great, not just be well-hyped. Whether it is a web service, smart app, gadget or set top box, products must perform as advertised. They must play fair and not cut corners. A great piece of new technology is honest at all times: from the development stage to product launch and beyond. Stage Two is lucky enough to get to work with products we believe in.
Stage Two’s integrity informs our UI/UX methodology.
We assume that you have friends and family around to tell you what a good job you are doing. Our role is different. If a product needs work, we say so. We play fair and call things like we see them. At the end of the day, Stage Two makes its mark on the tech world through our work, our opinions and our results. You can’t write us a big enough check to give a “thumbs up” to sub par product design (of the many things we do, we do not have a service called “cheerleading”). It’s not in our corporate culture to do so and it’s not in your best interests. Even if you have an internal design team that says everything is great, Stage Two can offer a fresh, unbiased view of your product – and tell you how to make it even better.
Stage Two’s ethics inform our strategy, messaging and positioning work.
Stage Two does whatever it takes to help your product connect with users (oftentimes that is most about helping you understand who those users are). We routinely make tough decisions that launch consumer technologies. And we always put the best interests of the client first. We will recommend pushing back a launch date if the product isn’t ready to ship – even if our client has an internal target that conflicts with our timetable. Conversely, if a product is ready to go and months away from hitting stores, Stage Two will advise moving the go-to-market date up. We aren’t “yes men,” we’re the “get it done” team.
Our integrity also informs our relationships with the press.
Stage Two is a PR firm that actually understands technology and products – we do not regurgitate the speeds and feeds we’ve memorized. We know products, and we know the press – and we know them well.
If we write something online, we mean it. Hype is forgettable. It is noise. We don’t B.S. industry veterans or journalists. We don’t do “exclusives.” We never shill. If we blog about our clients, it’s because we like them, or the content makes sense, period. Media outlets approach Stage Two because they value our opinions. They value our knowledge and our forthrightness. We have personal and professional relationships with journalists in the tech space. Stage Two will never let a product supersede a relationship. We won’t pitch garbage. We won’t pitch announcements that aren’t really news. We won’t pitch something just because you want us to. We pitch to get results (even if we don’t always get the ones we want).
Stage Two’s reputation in the technology space is based on our integrity our ability to create and improve amazing products.
Finally, integrity informs Stage Two corporate values. What was that old phrase? “You catch more flies with honey than with vinegar.” It’s true. Our intention is always to find a fix to a tech problem, not tear down faulty tech with a barrage of complaints (unless it’s just so perilously bad that there is no solution other than to scrap it). Our goal in business is to inform and educate people about technology. And we always intend to improve technology and help share new experiences with others.